Production Database Services

We work with your team to provide comprehensive support for your production infrastructure. Our dedicated support specialists perform work within a set response time tailored to your company’s needs. Typical support activities include: availability monitoring; proactive notification; trend analysis; performance tuning and backup and recovery support.

Database Development Support

Our support specialists assist your company in building an effective, usable database environment to support business applications. Typical support includes data modeling; database design; normalization testing; data/application migration; database tuning and end user/application developer support.

Operating Systems Support

We have the resources to support your operating system environment to improve your businesses’ efficiency, responsiveness and cost effectiveness. We provide installation, tuning, patching, cloning, updates, upgrades, monitoring and system availability.

Remote FileMaker Pro Server DBA Solutions

  • Installation, upgrades, migrations and configuration
  • Daily, proactive monitoring and administration
  • Fast, efficient response to database events
  • Backup and recovery planning
  • Disaster recovery analysis and testing
  • Operating System and FileMaker Pro Server performance monitoring and tuning
  • Application tuning and troubleshooting
  • Spec writing for hardware
  • Space management and capacity planning
  • Security administration and maintenance
  • Object creation and management

The quality of our service is guaranteed through our standard or customer-defined Service Level Agreements (SLAs). Through the SLAs, our FileMaker Pro DBA Experts guarantee the performance of critical areas including:

  • Database Availability
  • Backup and Recoverability
  • Problem Management
  • Change Management
  • Quality Management
  • Proactive Database Monitoring
  • Monthly Reporting

Our team of FileMaker Pro DBAs is skilled in all FileMaker Pro versions. We have the specific skill sets required to accomplish even the most challenging of tasks. This includes:

  • FileMaker Pro Server Database Optimization
  • FileMaker Pro Server Backups and Restores
  • FileMaker Pro Server Re-indexes and Defrags
  • FileMaker Pro Server Integrity checks